Privacy Policy
This privacy policy explains what information Roughstock SEO Co. LLC collects through this website, how we use it and the choices you have.
Last updated:
Who we are
Roughstock SEO Co. LLC ("Roughstock SEO Co.", "we", "us") is a digital marketing company based in Clearwater, Florida. This policy covers roughstockseoco.com and the emails we send. If you are a client, your service agreement with us may say more about how we handle the information you give us for that work.
Questions about this policy or your information go to admin@roughstockseoco.com.
Information we collect
Information you give us
When you fill out a form on this website, we collect what you enter. Our forms ask for your first and last name, email address, phone number and, if you choose to give it, your website address. If you email or call us, we keep what you send or tell us.
Information collected automatically
When you visit this website, we and the companies that run it for us collect some information automatically:
- Your IP address and the approximate location it points to, such as your city.
- The type of device and browser you use.
- The pages you view, how long you stay and the website or search that brought you here.
We do not ask for payment details, Social Security numbers or other sensitive personal information through this website. Please do not send them through our forms.
Cookies and analytics
Cookies are small files a website stores in your browser. This website uses them in two places:
- Google Analytics. We use it to see how many people visit and which pages they read. Google sets cookies to tell one visitor from another. Google explains how it handles this information in its privacy policy, and offers a browser add-on that turns Google Analytics off.
- Our forms. The forms are provided by our customer management software, HighLevel. They may set cookies so the form works, to prevent spam and to connect your message with any earlier visits.
You can block or delete cookies in your browser settings. The website still works without them.
How we use your information
- To reply to your message and schedule your consultation.
- To provide our services if you become a client.
- To send you emails about our services, guides and company news. See "Marketing emails" below.
- To understand how the website is used so we can improve it.
- To keep the website secure and stop spam.
- To meet our legal obligations.
Marketing emails
If you give us your email address, we may add it to our email list and send you marketing emails. Every marketing email we send has an unsubscribe link at the bottom. You can also email admin@roughstockseoco.com and ask to be removed. We will stop sending you marketing emails, though we may still write to you about work we are doing for you.
We use your phone number to call you about your enquiry. We do not send marketing text messages.
Who we share information with
We do not sell or rent your personal information. We share it only with:
- Companies that provide services to us. These are HighLevel (forms, contact records and email), Google (website analytics) and Cloudflare (website hosting and security). They handle your information so they can provide those services to us.
- Authorities, when the law requires it, or when it is needed to protect our rights, our clients or the public.
- A new owner, if the business is ever sold or merged. Your information would stay covered by this policy unless you are told otherwise.
How long we keep your information
We keep your contact details for as long as we are in touch with you or working for you, and afterward for as long as we need them for our business records or the law requires. If you ask us to delete your information, we will, unless we are required to keep it.
How we protect your information
This website is served over an encrypted connection, and access to our contact records is limited to the people who need it. No website or email system is completely secure, so we cannot guarantee the security of information you send us.
Your choices
- Unsubscribe from our marketing emails at any time.
- Ask what personal information we hold about you.
- Ask us to correct or delete it.
To do any of these, email admin@roughstockseoco.com. We may need to confirm who you are before we act on a request. Depending on where you live, the law may give you additional rights over your personal information, and we will honor the ones that apply to you.
Children
This website is for business owners. It is not directed to children, and we do not knowingly collect personal information from anyone under 13. If you believe a child has sent us information, email us and we will delete it.
Links to other websites
This website may link to websites we do not run. This policy does not cover them, so read their own privacy policies.
Visitors from outside the United States
We are based in the United States, and the information we collect is stored and handled here. If you visit from another country, your information will be transferred to the United States.
Changes to this policy
We may update this policy from time to time. When we do, we will post the new version on this page and change the date at the top.
Contact us
Roughstock SEO Co. LLC
Clearwater, FL 33755
admin@roughstockseoco.com
See also our terms and conditions.